Refund policy

By purchasing products from this website, you agree to our Refund & Return Policy.

Due to the hygienic nature of our makeup brush cleaner and because customer safety is our top priority, we do not accept refunds, returns, or exchanges on products that have been opened, used, or removed from their original packaging.

If your product arrives damaged, defective, or incorrect, please email us at supportbrushlab@gmail.com with your order number and a clear photo or video showing the issue. We will review your case and get back to you as soon as possible regarding a resolution.

We are unable to offer returns, exchanges, or refunds on products that have been opened or used.

Products purchased during sales, promotions, or special offers are not eligible for refunds or returns.

BrushLab reserves the right to refuse any return or refund request that does not comply with this policy.